FAQS

7th - 9TH september 2020 in a five star hostel with AWARD-WINNING food

Here are some answers to the most commonly asked questions. If you need further support, don’t hesitate in reaching out to our customer service team. 

Mountain Summit Events

When is the event?

5pm 7th of September to midday on the 9th of September 2020. 

Where is the event?

The venue is a 5* Hostel in Plas Curig, in the heart of Snowdonia. Also rated 5* on Trip Advisor.

The Rocks at Plas Curig, Capel Curig, Betws-y-Coed, North Wales, LL24 0EL

Ordnance Survey Map Number: OS 115

Grid Reference: GR 726579
COORDINATES: 53° 6′ 10.86″ N, 4° 5′ 45.1″ W

How do I get to the venue?

There are loads of ways of getting to the venue. By train, bus, bike, taxis, and by car and car share. Environmentally friendly options are encouraged! Travel instructions are outlined here. However, upon purchasing your ticket, we will work with you to ensure your journey to the site is smooth and easy.

What do I need to bring?

Once you’ve bought your ticket, and closer to the event date, you will be contacted by our events team who will send you a ‘kit list’ of what to pack. This will include comfortable indoor clothes and outdoor wet weather kit. Don’t worry though, we will be providing all the specialised kit you’ll need for the planned activities. 

What will there be to eat and drink?

We are sourcing an independent catering company to supply food and drink for the whole event. They are Chef’s Table from Chester.

The emphasis will be on healthy food and drinks to keep us energised and focussed all day. Alcohol will not be available during the event – we feel it is important everyone is fresh and focussed throughout the experience. 

Where will I sleep?

This is a luxury hostel so you can expect to sleep in your own spacious bed, complete with sliding privacy door and welsh sheep’s wool blankets. Check out the photos in our Gallery for a peek at what to expect. 

What physical activities will there be?

We are currently firming up the activity schedule, however, there will be an element of water-based fun! This might be Paddle Boarding or Open Water Swimming, facilitated by a professional. We encourage everyone to give this a go, but we understand some participants may not want to take part, and that is perfectly fine. 

Will there be entertainment?

This immersive experience is a serious one. It is all about focusing on your personal and professional development, identifying the journey you want to take, and finding clarity and your true purpose. However, there will be plenty of fun too! There will be live music DJs throughout the entire event and fire pit dancing!

How long are the days going to be?

We’re going to make the most of every day we have. This will mean getting up for early breakfasts and each evening will run until late. 

What facilities are there?

  • Bike store
  • 24 access with door code
  • Free WiFi
  • Limited parking – we’ll be in touch to discuss travel options
  • Self-catering kitchen – though we’ll take care of all the food and drink
  • Library 
  • TV Room
  • Drying room
  • Fire pit with seating

Are there venue terms and conditions?

Yes there are – you can find them here, However please note that only some Conditions apply to you. Many are in relation to ordinary guests.

What types of payment do you accept?

We accept online payment – please visit the ‘Buy Tickets’ page and follow the payment instructions.

If you are paying through a business and would like to pay by invoice, this can be arranged. Please contact our Customer Services Team to let us know.

What fees and taxes will I be charged?

Ticket prices include 20% vat in taxes.

How will I get my tickets if I buy them online?

Once you’ve purchased your tickets you will be contacted by our Events Team.

Do you offer refunds?

  1. Up to 28 days before the event – full refund
  2. Up to 28 days before the event and you’ve received our posted Welcome Pack – 90% refund 
  3. 28 days or less before the start of the event – no refund
  4. Non-attendance at the event – no refund

What if the event is canceled or postponed?

You will be contacted as soon as the decision is made to cancel or postpone, with information about your options.

What are your terms and conditions?

Our terms and conditions are available on our website here

Is it possible to sponsor the event?

Yes! We make it easy to get your branding in front of our Mountain Summit business leaders and entrepreneurs.

What sponsorship opportunities are there?

We have a range of flexible sponsorship packages available to suit your marketing needs – across advertising including website branding, social media and email promotion, onsite branding, sponsored gifts in goody bags, and exclusive speaking slots at the event itself. 

I’m interested in sponsorship – what now?

Please drop us a line at hello@mountainsummit.co.uk and we can have a chat!

Contact Us

If you have any questions about the event, please send us a message and we will reply as soon as possible.

For more information and details, contact the Mountain Summit team today.

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