PRIVACY POLICY
Who we are
Mountain Summit is an events organisation run by 432 Enterprises
Registered Name: 432 Enterprises
Company Registration Number: 12001786
Introduction
We hold information about you to provide you with a better service from 432 Enterprises and to ensure that we understand how 432 Enterprises is fulfilling its objectives of delivering empowering, invigorating experiences for business leaders, who want to reignite their passion and discover their true purpose. And make lifelong connections along the way.
Developing a better understanding of our participants and supporters through their personal data allows us to make better decisions. We will only send marketing communications to those that have explicitly stated that they are happy for us to do so.
Where we collect personal information that can identify you
Ticket sales made online for individual or group bookings
By subscribing to our marketing newsletter
Emails or correspondence sent to us
What personal data we collect and how we use it
The type and quantity of information we collect and how we use it depends on why you are providing it.
- Participants
If you book tickets as an individual or a group online on Paypal via our website, we will collect all or some of the following data:
Name
Address
Telephone number
Type of tickets purchased and date of planned visit
Size of group (group booking only)
- Marketing emails
If you subscribe to our marketing newsletter we will collect the following data:
Name
- Correspondence sent to us
If you contact us to provide feedback or make a query, or ask us to do something, we will collect all or some of the following data:
Reason for contact and our response
Name
Address where relevant
How we use your data
We will mainly use your data to:
- Provide you with the services, products or information you have asked for
- Understand our participants and wider audience to improve Mountain Summit events and follow-on support services we deliver
- Keep a record of your relationship with us
- Ensure we know how you prefer to be contacted
We also use data to improve 432 Enterprises and understand the needs of our event participants. To do this, we may combine your personal data with information from organisations such as Audience Agency, to better understand the interests and requirements of our visitors.
We will only hold your personal information for as long as is necessary to ensure we manage your pre and post event experience effectively, or to provide the service you have subscribed to.
Direct Marketing
Under The General Data Protection Regulations 2016/679 (GDPR), we will only send you marketing communications with your consent. In the case of our newsletters, a check box must be ticked by the website visitor and the ‘START YOUR JOURNEY’ button clicked.
Once consent is gained, we will contact you to keep you up to date with the latest news and events, and to ask you to take part in surveys and competitions, or other types of support. We will always include information on how to opt out of these communications.
Unsubscribe from marketing emails
You can unsubscribe from our marketing emails at any time by either clicking ‘unsubscribe’ in any of our emails (at the bottom) or simply emailing hello@mountainsummit.co.uk to request to be removed. Please allow 48 hours for your preferences to be updated.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy for further information.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
How we keep your data safe
We ensure that there are appropriate technical and policy and process controls in place to protect your personal details
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff.
Some of our suppliers may run their operations outside the European Economic Area (EEA). Although they may not be subject to same data protection laws as companies based in the UK, we will take steps to ensure they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.
Keeping Your Information Up to Date
Please notify us if your personal information changes.
Your right to know what we know about you, make changes or ask us to stop using your information
You have a right to ask us to stop processing your personal data, and if it’s not necessary for the purpose you provided it to us for (e.g. registering you for an event, processing ticket sales), we will do so. Contact us on hello@mountainsummit.co.uk if you have any queries or concerns.
You have a right to ask for a copy of the information we hold about you If there are any discrepancies in the information we provide, please let us know and we will correct them.
If you want to access your information, please send this request and proof of your identity by post to Event Operations Manager, Helen , The Weston Centre, Crewe, CW1 6FL.
We do not accept these requests by email so we can ensure that we only provide personal data to the right person.